Help

Flex Plan Customer Service

KT Benefits's goal is to provide any information or help you may need with their services when you need it most. To achieve this they have provided you with the following services:

Frequently Asked Questions:

Their ever-growing database of Frequently Asked Questions will provide answers to most of your general questions about our services. We encourage you to search KT Benefits's FAQ database when you are faced with a question. If you cannot find your answers in the database, you may use the other resources listed.

e-mail: claims@eflexgroup.com

Toll Free Fax for claims and forms: 1-877-231-1287
Available 24/7

Toll Free Telephone Customer Service: 1-877-933-3539
Available 7:00am to 7:00pm Central Standard Time.

Ask the Flexpert: When you have a specific question regarding your plan or our services, contact the Flexpert! One of Eflexgroup's specialists will get back to you with a helpful answer shortly. Click here to contact flexpert.

Online Live Support System: Using eflexgroups's Online Live Support system, you can obtain instant answers to any of your questions from a representative at Eflexgroup. This service is provided for you during business hours Monday through Friday. Click here for Online Live Support

Visit KT Benefits for comprehensive information about all the services eflexgroup.com provides.