Claim Submission

Submitting Claims

Using your eflex Card:

1. Use your eflex Card to pay for any qualifying item(s) or services.
2. Keep your receipt(s).
3. If eflex requests receipts, fax, mail, or email them along with an Adjudication Form within 30 days of the request.

• Fax to: 1-877-231-1287
• Mail to: eflexgroup.com, 2740 Ski Lane, Madison, WI, 53713
• Email to: claims@eflexgroup.com

Using out-of-pocket funds:

1. Pay for the qualifying item(s) or service(s).
2. Keep your receipt(s).
3. Fax, mail, or email your receipt(s) to eflex along with a Claim form.
4. In most cases eflex will process your claim in 24 to 48 hours. After it has been processed, you will receive payment in your account within 48 to 72 hours (if you elected direct deposit). If you have not elected direct deposit, a reimbursement check will be mailed to your home address.

• Fax to: 1-877-231-1287
• Mail to: eflexgroup.com 2740 Ski Lane, Madison, WI, 53713
• Email to: claims@eflexgroup.com